Computer Don: Professional Service at Half the Price

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FAQs on Computer Service

Website Design and Development

How much does it cost to setup a web site?
How many web pages will I need?
Will everyone see my web site the same?
What will my web site address be?
Who actually owns my web site?
Will my web site show on the search engines?
Can I maintain my web site myself?
Will you maintain my web site?
Do I have a say in what my web site looks like?
How will people find my web site?
How soon can I expect return from web site?
Can I keep track of the traffic at my web site?
How long will it take to have my web site created?
Can you build me a website if I’m outside of the U.S.?


Computer Repair and Networking

How long it typically takes to solve a problem?
Do you provide service to businesses?
For Online Tech Support, can a technician access my computer after the work is done or without my permission?
Is your work guaranteed?
Which platforms are you supporting?
What computer brands do you repair?
Can you help setup my printer?
Do you charge to diagnose issues on my computer?
Do you support old computers?


Website Design and Development


How much does it cost to setup a web site?
The first step is to register your domain. The domain name is the internet address for your website, for example – www.yourdomainname.com. We can assist you in registering your domain name. There is a $15.00 fee for the initial registration of your domain name and it will cover your website address for the first year. Each additional year is at a rate of $15 per year. For example if you want to purchase your domain name for 5 years then the cost would be $75. Your domain name will be renewable at a rate of $15.00 per year.

Another cost would be a monthly charge for hosting your website. Web hosting is a service provided by a company that enables everyone in the world to see your website on the internet. In technical terms, there is a computer out in cyberspace that has your website information and communicates to client computers (Internet users that go to your domain website address to see your website). When you go to a web address such as yahoo.com or msn.com, there is a server that communicates and sends information to your computer so you can wee the web site. We can provide web hosting services for $10 a month or $100 per year. You also have the option to use the web hosting service of your choice.

Design and programming costs varies from site to site with many determining factors involved. Generally, our price for website development starts at $399 for the home page and 4 or 5 additional pages. This price will include a training session to teach you how to use the visual admin panel to add, edit, and delete pages, categories, and menu items. Web sites requiring more specialized features (online store, shopping cart, etc.) and/or graphics and animation naturally has additional costs. Costs for other capabilities like inplementing Twitter feeds, Facebook walls, Blogging & commenting system, and inventory tracking varies.

Content is a major factor in determining costs and time required to setup a web site. For a more accurate quote, call us at: 214-212-5973 or email us to request information.
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How many web pages will I need?
Needs for a website varies. Most websites has a “Home” page that gives a brief overview of the purpose of the website or the company it represents. Then a website will have a page that describes it products and/or services offered. Another page is an “About Us” page that describes the origin of a company and/or its mission statement or purpose of its existence. Another web page that is common on websites is the “Contact Us” page which gives information on a company’s location or a page that enables a user to send a contact request. We can determine how many pages you need after learning more about your company and its goals. We have clients with sites consisting of a variety of pages on their websites.
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Will everyone see my web site the same?
Users can see some things differently depending on their web browser and its settings (A web browser is computer program that allows users to view the World Wide Web and displays the content of the webpages. Examples are Mosaic, Netscape, Mozilla, Opera and Internet Explorer.) Another factor is the user’s screen resolution setting. We design websites with that in mind and preview them in several web browser types and resolution settings before publishing. Overall, our websites are cross-browser and iPhone compatable meaning that the websites we develop will look the same on all browsers and mobile phones.
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What will my web site address be?
It depends on what domain name you register. An example of your web address will be: www.yourdomainname.com.
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Who actually owns my web site?
We can assist you in registering your domain name but we will give you full ownership of the domain or the person you designate to be the owner. Be very careful if someone else assists you in registering your website because they might put the ownership of the website domain in their name.
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Will my web site show on the search engines?
We will optimize your site for search engines. We will also advise you on how your website can get top rankings for certain keyword searches on search engines.
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Can I maintain my web site myself?
Yes, you can maintain your website. We develop websites that has a GUI or visual admin interface that allows anyone to add, edit, and delete web pages, menu links, photos, and categories.
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Will you maintain my web site?
Yes, we can maintain your site for you. We can update photos and other content of the website at minimal costs. We can also add additional web pages to your site if needed.
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Do I have a say in what my web site looks like?
Definitely! As a matter of fact we insist on it. Your web site is your image on the web and only you know what is perfect for your company. We will publish your site in progress regularly (at a secret address that only you and we know) so you can give us your input all through the design process.
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How will people find my web site?
We will list your site on the major search engines and encourage you to put your world wide web address on everything you can... i.e.: advertisements, business cards, letterhead, checks, fax cover sheets, etc. There are also many banner exchange programs you can get involved in, depending on the type of business you have.
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How soon can I expect return from web site?
Most of the search engines take 2 to 4 weeks to list your site.
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Can I keep track of the traffic at my web site?
You will have access to statistics that will tell you how many visitors you have had, what time they visited, what part of the world they are from, how long they spent, which of your pages they viewed, etc.
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How long will it take to have my web site created?
What usually takes the longest is gathering the necessary information. Once we have the material we need it goes quickly. Most sites are up within a single week depending how much content is on the website. Another factor is how much graphics and animation is on the site as well as specialized features.
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Can you build me a website if I’m outside of the U.S.?
Yes, nowadays there are online meeting tools to use for doing business.
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Computer Repair and Networking


How long it typically takes to solve a problem?
Most support sessions take about an hour to 2 hours.  The session may be much shorter or longer depending on the number of and severity of the issues.  In some cases when a computer is heavily infected with viruses and/or spyware, we have to backup your data and then format (Erase the hard drive) and reinstall your operating system, drivers, programs, and data. The time in this case it takes to do all this can vary.
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Do you provide service to businesses?
We offer onsite computer repair and networking services for large or small business as well as residential homes.
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For Online Tech Support, can a technician access my computer after the work is done or without my permission?
No, the connection to our system must be initiated by you the customer. Every time our experts access your computer, a program is temporarily installed to allow access. Once we are finished working, we log off the session and the program that allows access is completely removed from your computer.
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Is your work guaranteed?
We will always work with you to make sure you are satisfied with our work. If you ever have questions or concerns over the service performed, we will make sure you are happy with our service.
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Which platforms are you supporting?
We support Windows, MAC, and Linux through our onsite service.  Our remote service is only available for Windows at this time.
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What computer brands do you repair?
We repair all major brands, including Dell, Toshiba, Sony, HP, Compaq, IBM, Acer, Gateway, Emachines, as well as custom built computers.
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Can you help setup my printer and other devices?
Yes. We can troubleshoot and diagnose printer connectivity issues. We can also configure your printer and/or certain files to be shared for use on any computer on your network.  We also can help you setup your ipod, webcam, and any other peripherals.
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Do you charge to diagnose issues on my computer?
Yes, we charge a $50 Flat Rate for diagnostics where we will perform a complete analysis of your computer (both hardware and software) to determine the exact malfunction your computer and to give you an accurate estimate of the repair costs. We may also recommend a complete reinstallation of your Operating System or for you to  purchase a new computer. Overall, we will find the most cost-effective and safest way to get you up and running.
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Do you support old computers?
Yes, we can support machines that are running any of the following: Microsoft 98, ME, 2000 and Windows XP. If your computer is older than 7 years, we recommend purchasing a newer computer. We can consult you on your next computer purchase. We can guide you in the right direction by saving you hundreds of dollars in unnecessary software and hardware purchases.
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